FAQ’s

About our shipping

Does the delivery service offered by Vers Naturals cover all 50 states?

Of course, Yes. People in all 50 states can order and receive our pure hemp oil extracts. According to the Agricultural Act of 2014, industrial hemp is legal only if the THC levels found in it is less than 0.3%. Vers Naturals is product of the fact that we have complied with this act and that it allows us to ship our products to any customer living in the US.

What is the time gap between ordering and me getting the product?

One of the things that Vers Naturals prides is our ability to ship our products fast and safe. The product will be delivered to you usually within two to three business days. However, you are requested to know that it might take one business day to process the order. The carrier will give the tracking information to you once your products are shipped.

Can international customers buy from Vers Naturals?

Of course. The list of companies to which we ship our products is more than 40. In case any of our international customers are finding it difficult to make payments, they should contact us.

Is it possible to obtain Vers Naturals product from a brick and motor store?

Yes it is possible. There are shops that sell our products. Since the our products have a habit of selling fast, we strongly suggest that you call them beforehand to check if they have stock left.

If I wish to return a product, can I do it?

Yes, it is possible for us to accept a returned product only under certain circumstances. The details for this is given under the shipping & returns page.

After I place the order, when the package be shipped?

Once you have placed the order, we generally take one day to process it. After we have processed and shipped it, we would send an email to you containing the shipment notification along with the tracking number.

However, if the order has been placed during the weekend, we will ship the package only during the following week.

I want to make some changes to my shipping address. How can I do it?

If the shipping address given is wrong, you are request to send an email as soon as possible to support@versnaturals.com or contact us

Courier Company shows that my order has been delivered. Unfortunately, I cannot find it?

In case the USPS has marked you package as delivered, but unfortunately you did not get it, you should immediately send an email to support@versnaturals.com or contact us

Order

I want to make an update to my order. How can I do it?

All you have to do is send an email to support@versnaturals.com, but remember you have to send it as soon as possible. Only then can you either cancel or update your order.

I want to check if my order is on the way. How?

Once your order has been processed and shipped, you will receive a tracking number and you can use it to find out where it is in real time.

How do you calculate the price when you sell?

We use this formula to calculate the price. Price of the product = cost of the product plus the shipping rate.

I want to make a big order. Please tell me how?

That is awesome. We are fond of fulfilling big orders. If you are planning to order more than 10 products, please send an email to us at support@versnaturals.com

Payments

I have placed an order and want to know when the charges will go against my credit card?

The moment we have accepted your order and have processed it, we will charge your credit card.

Can you specify the different kinds of payments you accept?

The different kind of payments accepted by us include JCB, Diners Club, Discover, MasterCard, Visa, American Express credit cards and debit cards. We also accept PayPal.

Giving it as a gift

Is it possible for me to send your CBD oil as a gift?

Yes, definitely. You can send any of our products as gifts. First choose both the product and the amount. Once this has been done there is a gift option in the checkout. When you choose this, you can use the option to have a short and sweet message attached in the form of a handwritten card.

Is it possible to know if the gift I sent arriving on time?

For every order that has been shipped the person placing the order will get a tracking number. They can be use it to see where their package is at real time.

I would like to send a large gift order, but I don’t know how. Can you help me?

That is great. We will be more than happy to help you. Please send us an email to hello@VersNaturals.com and we can help you get started.

About CBD oil

CBD, what is it?

There are many cannabinoids found in cannabis sativa (industrial hemp) plants and one them is Cannabidiol (CBD). This cannabinoid is non-psychoactive in nature and is at the moment being studied scientifically for various reasons. THC – this is the cannabinoid that most people have heard of. It is a psychoactive cannabinoid and induce a feeling of high when consumed. Cannabidiol (CBD) on the other does not produce a feeling of high.

And We offer Pure CBD oil by which we say, there will be no additives and alternatives added in our products. It’s Pure and Naturally extracted.

Are there any differences between the CBD that was obtained from hemp and that obtained from marijuana?

Cannabis sativa is the plant and species from which both marijuana and hemp comes from. The only difference between the CBD obtained from marijuana and hemp is the level of THC present. Otherwise the CBD obtained from marijuana and hemp are the same.

Which is the best way to consume CBD?

Vers Naturals offers CBD oil in different forms. For the fastest absorption, you are advised to follow the sublingual method. In this method the CBD is poured under the tongue. It should be kept there for up to 1 minute. You can also apply it directly on your skin. In this method the CBD oil is either applied to the region giving problem or it can be combined with the moisturizer of your choice. You can if you are health conscious then you can mix it with your health conscious smoothie. For further details, you can go through the instructions that we provide with every product.

Is it possible for CBD to improve my condition?

Due to the fact that there are federal regulations that prevents us or anyone from talking or claiming that CBD oil can help people who are suffering from certain ailments. For that reason, we are strongly suggesting that people to go through the huge amount of data available online. It is easy to get healthcare professionals, they can tell you about CBD oil as well as its benefits.

Can taking CBD oil make me intoxicated?

No, CBD is not a psychoactive cannabinoid. That means taking it not make you stoned or give you a feeling of high.

Can taking CBD make me give a positive during a drug test?

Unfortunately, the chances of giving a false positive is possible. It depends on the dosage you are taking.

Is it possible to take Vers Naturals CBD oil with me when I travel?

That depends. If you are traveling domestically. Yes. However, we cannot say about traveling internationally.

Are there tests being conducted on animals?

No, there are no tests being conducted on animals from our side.

Premium CBD oil products sold by Vers Naturals

Is it possible for you to guarantee the amount of CBD that is present in your products?

The testing of CBD starts as soon as the compound is extracted from the plant. One test is done in house while a sample is sent to Steep Hill, a third party lab that is located in Berkeley, California. This is done so that we can be sure about how CBD is present in the extract. We, however, do not the testing there. The extract is tested for 200 herbicides, fungi, mold, pesticides, mycotoxins, and heavy metals. Our testing equipment is world class and cutting edge. That is how we can ensure that the products we sell are both safe and healthy for you. In case you want to see the results of the current batch, please contact us.

An isolate, synthetic, or whole plant extract – under which category does your CBD oil fall under?

Vers Naturals values quality over profits. That is why we would never sell you a CBD oil product that is either a CBD isolate blend or synthetic CBD. The CBD we sell contains plant extracts. These extracts contain terpenes, cannabinoids, along with other beneficial oil. A study conducted to determine whether a full spectrum extract or purified CBD is more effective was conducted by Hadassah Medical School (Hebrew University of Jerusalem). The study showed that whole plant extract with a combination of large amounts of CBD along with traces of other cannabinoids was far better when it came to treating pain sensation and inflammation.

Can you name the other cannabinoids that are a part of your CBD oil?

The CBD oil products are full spectrum CBD oils. CBD is the cannabinoid that is found in the highest amount. The other beneficial cannabinoids that are present in our products include CBDA, CBC, CBDV, and CBG. None of these cannabinoids are psychoactive. At the moment these cannabinoids are being studied to determine what all health benefits they can provide. The cannabinoids follow the entourage effect. That is, they work synergistically together.

How long does your products last?

Our products will expire 12 months after the manufacture date if they are not refrigerated. When they are refrigerated they will expire after 18 months.

Do you add any other ingredients to your CBD oil products?

No, the only ingredient that can be found in our CBD oil products is hemp. We cold press our plants to obtain 100% organic hemp oil. The same applies to the full spectrum CBD concentrate we manufacture. We do not use any emulsifiers, preservatives, flavorings, or additives.

From where do you get the hemp plants?

We have farms in Colorado, USA that are licensed. From these farms we get our hemp. The location ensures that the planta is watered by the pristine Rocky Mountain water. Another benefit of having a farm here is that they get a lot of sunshine.

How come USDA has not provided you with a certification?

At the present moment in time the USDA have made it clear that at the moment they will not provide certification to any hemp that has been grown on American soil. For that reason, we have formed a partnership with Steep Hill a third-party lab that is an industry leader. This partnership enables us to guarantee that our CBD oil products are 100% organic.

Extraction methods used by Vers Naturals

What extraction methods do you follow to get CBD along with the other cannabinoids are separated from raw plant materials?

The extraction method we follow involves the use of CO2. This method is very green in the sense that no heavy metal, toxins, chemicals that can degrade the product are left in it. Using CO2 is foods is safe and it is widely used in the form of carbonated drinks. Whenever we breathe we produce some CO2.

Can you state the type of CO2 extraction method used by you?

Vers Naturals uses not one method, but prefers the combination of Supercritical and Subcritical methods of extraction. We first do the extraction at lower temperatures and pressures. This allows us to remove the temperature-sensitive volatile lighter oils first. Then the same material is subjected to higher temperatures and pressures. By doing this we can extract the remaining oils. Thanks to this approach our CBD oil has a much more potent blend. This is because the CBD oil has essential oils, terpenes, cannabinoids as well as other beneficial phytochemicals.